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+---- Thread: [RESOLVED] Two Server Crashes - Seeking Root Cause (/showthread.php?tid=2848)
[RESOLVED] Two Server Crashes - Seeking Root Cause - Balanor - 04-15-2015
The last two days, at 12:54 AM Central Time on April 14, and this morning at 12:32 AM Central time on April 15, the server has locked up. But because no actually operating system error was thrown NWNX didn't recognize it was no longer responding and didn't restart the server application. So, in essence, the server essentially 'crashed' but the auto-restart for NWNX didn't realize it. The last few minutes of the server log before these server crashes are below. I'm asking our player's assistance to figure out what might be the cause.
The best I can tell is that it *appears* when a PC called Horuc started bleeding may have caused the crash on April 14, and when a PC called Krees The Mute started bleeding it may have caused the crash this morning. There were instances of other PCs starting to bleed out during both these days, so if bleeding is the cause, it is not a blanket problem with all PCs, at least.
I'm asking any player who is reading this to, when you next see these individuals, point them to this thread. In addition, DMs - it might be helpful if you could supervise a 'bleeding' occurrence with one of these PCs. Although know that, if my suspicions are correct, it could lock up the server again. For the two players that *may* be causing these crashes, I'd ask that you try removing anything that may be in your override folders and/or only login with the standard nwmain.exe client (not NWNCX, for example) - at least for testing purposes when/if you may 'get a chance' to end up bleeding again. And post what exactly you were doing once you started bleeding. Were you trying to do something to stop the bleeding process? Did you touch a key, click a button, etc? Any detail could help.
Log Leading up to the First Crash on 4/14:
Code:
[Tue Apr 14 00:52:36] COMBAT XP: Krees The Mute(8)/X gained/XXXXXXXX total
[Tue Apr 14 00:52:36] COMBAT XP: Hadir Hasan Khaliq Mahmood(15)/X gained/XXXXXXXX total
[Tue Apr 14 00:52:36] DEAD: Shackled Gnoll Fury(10.00)/Road/Hadir Hasan Khaliq Mahmood(15)
[Tue Apr 14 00:52:37] Sabel Lhorg(Nihilistic Reaver)[Talk] Five hundred talons and ten lashes, such was the plan if he came willingly.
[Tue Apr 14 00:53:04] Daeris(WillowWhite)[Talk] Sounds like a fun time
[Tue Apr 14 00:53:10] Phydran Doon(Carcass23)[Talk] I am content with your judgements, the point here is that he learns why he is recieving such.
[Tue Apr 14 00:53:14] Daeris(WillowWhite)[Talk] I'd come willinly for 'at *nods*
[Tue Apr 14 00:53:28] Sabel Lhorg(Nihilistic Reaver)[Talk] I know, dear. You have before.
[Tue Apr 14 00:53:46] PC BLEEDING: Horuc started bleeding in Bezantur City Tombs - Main Crypt by Skeleton Archer
[Tue Apr 14 00:53:48] Phydran Doon(Carcass23)[Talk] I'm considering giving you lashes now for being cheeky.
[Tue Apr 14 00:53:52] PC BLEEDING: Horuc started bleeding in Bezantur City Tombs - Main Crypt by Thay
[Tue Apr 14 00:53:52] Daeris(WillowWhite)[Talk] Please?
[Tue Apr 14 00:53:58] PC BLEEDING: Horuc started bleeding in Bezantur City Tombs - Main Crypt by Thay
[Tue Apr 14 00:54:04] PC BLEEDING: Horuc started bleeding in Bezantur City Tombs - Main Crypt by Thay
[Tue Apr 14 00:54:07] Brandon Baxter(Alex Perkins)[Talk] *his eyes widen a bit at the current conversation*
[Tue Apr 14 00:54:10] PC BLEEDING: Horuc started bleeding in Bezantur City Tombs - Main Crypt by Thay
[Tue Apr 14 00:54:10] Sabel Lhorg(Nihilistic Reaver)[Talk] Tsk.
[Tue Apr 14 00:54:11] COMBAT XP: Krees The Mute(8)/X gained/XXXXXXXX total
[Tue Apr 14 00:54:11] COMBAT XP: Hadir Hasan Khaliq Mahmood(15)/1 gained/XXXXXXXX total
[Tue Apr 14 00:54:11] DEAD: Bard Mercenary(7.00)/Road/Krees The Mute(8)
[Tue Apr 14 00:54:12] Phydran Doon(Carcass23)[Talk] No.Log Leading up to the Second Crash on 4/15:
Code:
[Wed Apr 15 00:29:34] Animayhem Left as a Player (5 players left)
[Wed Apr 15 00:29:42] Bog Glider(death2ux1)[Talk] *successfully bandages himself*
[Wed Apr 15 00:30:18] DEAD: Bard Mercenary(7.00)/Plains/Garr'aie'kruy'ark Redclaw(9)
[Wed Apr 15 00:30:28] Bog Glider(death2ux1)[Talk] *successfully bandages himself*
[Wed Apr 15 00:30:40] Bog Glider(death2ux1)[Talk] !htf
[Wed Apr 15 00:31:13] COMBAT XP: Trag'Oul TightPockets(3)/X gained/XXXXXXXX total
[Wed Apr 15 00:31:13] COMBAT XP: Krees The Mute(8)/X gained/XXXXXXXX total
[Wed Apr 15 00:31:13] DEAD: Fanatical Paladin(4.00)/Tyraturos - Building/Krees The Mute(8)
[Wed Apr 15 00:31:30] Krees The Mute(CommasTossKryys)[Talk] *successfully bandages Trag'Oul TightPockets*
[Wed Apr 15 00:31:44] PC BLEEDING: Trag'Oul TightPockets started bleeding in Tyraturos - Building by Fanatical Paladin
[Wed Apr 15 00:31:47] Bog Glider(death2ux1)[Talk] *attempts to bandage Trag'Oul TightPockets*
[Wed Apr 15 00:31:50] Garr'aie'kruy'ark Redclaw(Hellstrom)[Talk] *roars a challenge*
[Wed Apr 15 00:32:05] Krees The Mute(CommasTossKryys)[Talk] *fails to bandage Trag'Oul TightPockets*
[Wed Apr 15 00:32:17] PC BLEEDING: Krees The Mute started bleeding in Tyraturos - Building by Fanatical Paladin
[Wed Apr 15 00:32:26] Bog Glider(death2ux1)[Talk] *attempts to bandage Trag'Oul TightPockets*
[Wed Apr 15 00:32:26] DEAD: Nightmare(8.00)/Plains/Garr'aie'kruy'ark Redclaw(9)
[Wed Apr 15 00:32:28] PC BLEEDING: Trag'Oul TightPockets started bleeding in Tyraturos - Building by Wizard Mercenary
[Wed Apr 15 00:32:31] Garr'aie'kruy'ark Redclaw has taken Helmet out of Corpse of Nightmare. (Plains)/Magic Helmet/3gp/
[Wed Apr 15 00:32:40] PC BLEEDING: Krees The Mute started bleeding in Tyraturos - Building by Bandit MageRE: Two Server Crashes - Seeking Root Cause - TheShadowEntity - 04-15-2015
The server just crashed a moment ago and i was the only one online. No bleeding was involved i was simply walking through the temple and it went down.
RE: Two Server Crashes - Seeking Root Cause - Balanor - 04-15-2015
That was just me resetting it again manually due to something non-related to this.
RE: Two Server Crashes - Seeking Root Cause - Hellstrom - 04-15-2015
I was online when the one last night happened. I killed the Nightmare and transitioned to the south, two areas south of Umratharos. The new area loaded and I immediately tried to click the Atlas of Thay to get a location. The atlas click didn't do anything... no reading animation, etc, so clearly the server had stopped responding by then.
RE: Two Server Crashes - Seeking Root Cause - AusGre - 04-15-2015
Hey there,
It crashed last night when I was actually doing a tailoring job at the merchants, so it couldn't have been that. The only think I have in my override folder is the Soundset.2da, which actually doesn't even work on the server for some reason and I only log in with the norm NWN.exe when I am playing on Thay.
As for the first crash, that did happen when I was bleeding and about to die in the Bezantur Crypts- Main Level, I believe. Saved my life, that's for sure. However, I didn't notice anything peculiar about that instance as well... I can test it again when I am dying, I suppose.
Hope that helps,
AusGre
RE: Two Server Crashes - Seeking Root Cause - LifeLikeSage - 04-15-2015
I was playing the PC Trag and was adventuring with Krees and Bog Glider when the crash occurred, I'll brainstorm with the two over what we were doing exactly, however I can tell you that it was one rogue filled cluster f**k. We were running around, re-hiding, sneak attacking, healing each other over and over. It may be possible that the bandaging could have been responsible throughout the tough fight, but I'll brainstorm with the two for the betterment of the RP community.
RE: Two Server Crashes - Seeking Root Cause - Bertram Anders - 04-16-2015
So it looks like Evevold may have caused the most recent one. The one around 9:20 CST on 4/16/15. He was bleeding out and getting back up, then right before the server crashed I noted that his health was at 0 and not going up or down. A lot of spells were being cast around and I think it was either "fireball" or "weird" that killed him before the crash occured.
RE: Two Server Crashes - Seeking Root Cause - Animayhem - 04-16-2015
Maybe. After the timestop was cast, the mod started to lag badly. Garbage had barely entered oghmas when lag dance started.
It got the assassin message something feels wrong and it just hung there.
CHAT WINDOW TEXT] [Thu Apr 16 20:09:31] [Server] You are now in a Full PVP Area.
[CHAT WINDOW TEXT] [Thu Apr 16 20:09:39] High Priest Romar Borinset: In the name of Ilmater, I greet you. If you are in need of aid or healing services, I will help you in return for a small donation.
Is there anything I may help you with?
[CHAT WINDOW TEXT] [Thu Apr 16 20:09:41] Garbage: Show me what you have for sale.
[CHAT WINDOW TEXT] [Thu Apr 16 20:09:41] [Appraise Skill]: Merchant's reaction is favorable.
[CHAT WINDOW TEXT] [Thu Apr 16 20:10:00] [Server] You are now in a Full PVP Area.
[CHAT WINDOW TEXT] [Thu Apr 16 20:10:16] This door shows recent signs of damage as if someone attempted to force it open.
[CHAT WINDOW TEXT] [Thu Apr 16 20:10:18] [Server] You are now in a Full PVP Area.
[CHAT WINDOW TEXT] [Thu Apr 16 20:10:19] Something feels wrong...
GameSpy Connect Failed with Error 4
RE: Two Server Crashes - Seeking Root Cause - Balanor - 04-17-2015
Looks like it was him bleeding, yes -
[Thu Apr 16 22:10:08] PC BLEEDING: Enevold Kelm started bleeding in Thossos - Ruined Keep by Thay
If you have your client logs, Bertam, please PM the last several entries to me or e-mail them to [email protected]
RE: Two Server Crashes - Seeking Root Cause - Bertram Anders - 04-17-2015
Unfortunately I do not keep a combat log.